Contact and support

Email support@qrpine.com about anything, and a person answers.

Things you can do yourself

• Change where a code goes: open it in your codes and edit its link. Editing a live code needs a plan.
• Cancel, resume or switch to yearly: on the billing page. Codes that went live keep working after you cancel.
• Get a receipt: the billing page lists every payment, with its PDF.
• Get a refund: ask by email within 14 days of a payment, as the refund policy explains.
• Delete your account: at the bottom of settings.

When you write

Write from the address you sign in with. If it is about a code, include its short link: it starts with demo.staging.qrpine.com/r/.

Report a malicious code

If a QRPine code leads to phishing, malware or a scam, email support@qrpine.com with “Abuse report” as the subject and the code’s short link, or a photo of the code. Codes that break the terms may be stopped from forwarding.